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Troubleshooting

AC hums but won't start? Capacitors and contactors

Two small, inexpensive parts cause a large share of summer no-cool calls. Here is how to recognize them, and why you should leave the fix to a pro.

By the AC Heating Service editorial team · Updated November 9, 2026

AC hums but won't start? Capacitors and contactors

What they do

The capacitor gives the compressor and fan motor the electrical kick they need to start, then helps them run efficiently. The contactor is a relay that switches high voltage to the outdoor unit when the thermostat calls for cooling.

Signs of failure

  • Outdoor unit hums but the fan doesn't spin.
  • Clicking with no start, or the unit runs when the thermostat is off (a stuck contactor).
  • A capacitor with a bulged or leaking top.
  • Timing: capacitors often fail in the hottest weeks of the year.
Technician working on an outdoor AC unit
Electrical parts in the outdoor unit should only be handled by a trained technician.

Why this is not a DIY job

Capacitors can store a high-voltage charge after the power is switched off, and the outdoor unit carries 240 volts. Leave testing and replacement to a qualified technician.

Cost

A capacitor replacement typically runs about $120–$400 and a contactor about $150–$450, depending on market and whether a service call is included. See the AC repair cost guide.

Frequently asked questions

Is a bad capacitor an emergency?

Not dangerous to leave alone with cooling switched off, but running a unit with a failed capacitor can overheat the compressor. Switch cooling off until it is repaired.

Sources and further reading

  1. HomeGuide: AC repair cost

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